Shipping policy
Last updated: June 2026
Free Worldwide Shipping — Always All orders ship free, worldwide, with no minimum order required.
Processing Time Orders are processed within 1–3 business days. Processing may take longer during peak periods (holidays).
Estimated Delivery Times
- United States: 7–15 business days
- United Kingdom: 7–14 business days
- Canada: 10–18 business days
- Australia: 10–18 business days
- Europe: 8–16 business days
- Rest of World: 12–25 business days
Order Tracking A tracking number is sent by email and typically activates within 24–48 hours of dispatch.
Customs & Import Duties International orders may be subject to customs fees, import duties, or local taxes upon arrival. These charges are determined by your country's customs authority and are the responsibility of the customer. We recommend checking with your local customs office before ordering.
Multiple Items Orders with multiple products may arrive in separate packages on different dates, as items ship directly from our supplier network.
Lost or Delayed Packages If your package is confirmed lost by the carrier, we'll send a free replacement or issue a full refund.
Returns We offer a 30-day return guarantee. EU customers also benefit from a 14-day right of withdrawal under EU consumer law.
Incorrect Address Please double-check your shipping address before placing your order. Address changes can be requested within 24 hours of purchase.
Contact birdloverstore@outlook.com